Rummy Game Privacy Policy —
Your Data Is Our Responsibility

1 Introduction & Scope

Rummy Game (rummygame.ws) is an international online gaming platform serving users in Bangladesh and across the world. This Privacy Policy applies to our website, mobile app, and all associated services.

Our privacy policy is built on international standards — particularly the GDPR (General Data Protection Regulation). We believe your data belongs to you, and protecting it is our ethical responsibility.

Rummy Game's privacy policy is written in Bengali so that every Bangladeshi user can easily understand how their data is being used — free from legal jargon or complex language.

2 What Information We Collect

Rummy Game only collects information that is strictly necessary to provide its services. We never request unnecessary or excessive data.

3 How Your Information Is Used

Rummy Game uses your data only for specific, legitimate purposes. No information is used without your consent.

Primary Use

• To create, manage, and secure your account.
• To process deposits and withdrawals.
• To provide bonuses, promotions, and personalized offers.
• To provide customer support and technical assistance.
• To detect fraud and maintain the security of the platform.
• To meet legal and regulatory obligations.
• To improve service quality and develop new features.

Marketing Communications

If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time. However, important account notifications cannot be turned off, as they are essential for your security.

4 Sharing Data with Third Parties

Rummy Game never sells your data. However, in limited circumstances, certain information may be shared with specific third parties.

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket only receive the information strictly necessary to process a transaction.
• KYC Verification Service: Trusted third-party services may be used for identity verification purposes.
• Technology Infrastructure: Server and cloud service providers store data in encrypted form.
• Law Enforcement: Only when legally obligated and through the proper legal process.
• Anti-Fraud Services: Limited data may be shared with specialized service providers for fraud prevention purposes.

5 Cookies & Tracking Technologies

Rummy Game uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

Cookie Type

• Essential Cookies: Required for login sessions, security, and core site functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytics Cookies: To understand which pages are most visited — entirely anonymously.
• Marketing Cookies: To show you relevant offers. You can opt out of this at any time.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect certain features of the site.

6 Data Protection Measures

Rummy Game employs the highest industry-standard technical and organizational measures to protect your data.

• 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
• Database Encryption: All sensitive data stored on our systems remains encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Regular Security Audits: Regularly audited by independent third parties.
• Restricted Staff Access: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are maintained in a secure location.

7 Your Data Rights

As a Rummy Game account holder, you have the following rights over your personal data.

• Access: The right to know what personal information we hold about you.
• Correction: Right to update incorrect or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
• Right to Data Portability: The right to receive your data in a commonly used, readable format.
• Right to Object: Right to object to marketing or profiling.

To exercise these rights support@rummygame.ws. We typically respond within 30 days. Some data may not be possible to delete due to legal obligations.

8 Child Protection

Rummy Game is strictly for users aged 18 and above. We do not knowingly collect or process data from minors.

Age is verified at registration, and identity is confirmed through the KYC process. If we become aware that a minor's data has been collected, the account will be closed and all associated data deleted immediately.

9 How Long We Retain Your Data

Rummy Game does not retain any data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

• Account Information: For the duration of your active account, and up to 5 years after closure.
• Financial Transactions: 5–7 years in accordance with international financial regulations.
• KYC Documents: Up to 5 years as required by law.
• Gaming Log: Automatically deleted after 3 years.
• Customer Support Communications: 1 year after the issue is resolved.

10 Policy Updates

Rummy Game reserves the right to update this Privacy Policy as needed. For any significant changes, you will be notified in advance via your registered email or a platform notification.

• The date of any change will appear at the top of the page under "Last Updated".
• Consent will be obtained for any major changes to the terms.
• Previous versions are available on request through support.

11 Contact Us

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team.

To learn more, visit our Terms & Conditions and Responsible Gaming Please read this page as well.